I understand its not Free Trades fault however, it shouldn’t be legal for their provider to disable buying and only allow selling, seems corrupt, Free trade please sort out your provider, Especially when plus members like me cant trade for what i’m paying for.
Completely agree. Send complaints to the FCA so that this manipulation can never happen again.
It seems like FreeTrade are just caught in the crossfire. I was cursing them at first but when i realised their size and how they operate, there’s no way they could’ve forseen this or even done anything to stop it.
Welcome to the forum Charlie.
I like the spirit of this thread, we’ll need more details though to make a complaint to fca and make sure we understand exactly who the fx provider is and what freetrades discussions with them are too.
I believe it was Barclays and Currencycloud that are responsible:
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