Just a wee update on the trust pilot ratings:
FT: Rating holding firm at 3.7
T212: 3.0
eToro: 1.7
What I found most interesting tho was that whilst the number of negative/1 star reviews for FT have dropped off significantly from Friday, T212 and eToro are still getting slaughter. Hopefully a sign things have turned and we can get this behind us. Monday is a BIG day and we have to absolutely fxxkn nail itā¦
I donāt think theyāve sorted the rewards for R6 yet. Last I heard they hadnāt managed to send the swag packs to the big spenders. FAQs donāt mention R6 either. It has been hectic since the last raise, Iām sure theyāll be available soon 
Never got mine from R5
Canāt hurt to leave a review here if you havenāt done so already
See if we can get it back to green
The Help Center topic in the app lists the rewards up to R5 and says:
If theyāve been shipped and youāre still not seeing them in your app or your swag package of awesomeness hasnāt made its way to your door; pop us an in-app message and our Customer Operations team will be happy to help!
Thanks! I will do that Monday.
Edit - May wait a week till all this GME drama has died down to give customer service a break
Good reminder. Done.
Maybe wait a few weeks to sort this as The CX team will be sitting through probably 50,000+ support tickets Iād imagine.
Review just loaded up by moi! (Stephen) I see we have also just got two other 5 star ones. Was that someone from here? Brilliant 
Nothing like giving a wee tasty bit of balance to all those darn naaaaasty 1 starrers 
Olivug, Re - Investor Rewards R6, The last thing Sam said was that Investor Rewards Badges and Swag should be sorted by end of Jan, but obviously All at Freetrade have been Massively Busy as of late, but once the immediate things get sorted it sounds like R6 Badges etc will be fairly imminent. (I am also waiting for the R6 Investor Rewards).
Checkout the āInvestor Rewards R6ā topic for more info.
No ways did they not think it would not have knock on effects, they would have been thinking about it, they got the positive press!
Mello you clearly have never worked in a company when this kind of thing happens! Completely non-sensical post and so FT have done a beautiful job of mitigation. If you want to throw stones, do it from a position of knowledge rather!
Just done my 5* review
My goodness the vitriol on there.
Have also added mineā¦
Would encourage others to take a few mins to do so too if you feel Freetrade deserve some slack from some of the vitriol out thereā¦ some of the 1* spam is pretty āout thereā
There are lot of sheep who love a conspiracy theory and keep banging about how the āhedge fundsā forced Freetrade to pull buying $GME and because they didnāt want people to realize this, they stopped buying all US names, so it looks like a genuine problem.
Freetrade absolutely did their best not to repeat the mistake of RH by being open. Maybe the only thing that they held out was the name of their FX providers, but it would have been commercially(and possibly legally) irresponsible to reveal their names.
If RH would have come out immediately and told their users the truth about collateral requirements increasing ten fold, these theories would never exist. A lot of people in the media and politicians as wells, keep repeating and amplifying them.
What kind of idiot can believe that Steve Cohen, the hedge fund guy who was investigated for insider trading, picks up the phone and calls a private company he has no control over and tells them to stop trading a few names that some other fund he is loosely connected with, is short. In todayās age when everything is tracked and logged and so easy to find out.
Or that āhedge fundsā can tell Freetrade, a London based company which is owned by the founders, a few tens of thousands of hobby investors and a publicly traded VC, to stop trading US names.
5* review left on Trustpilot, Lots of 5* being left now 
Great to see the FT community doing the right thing. Also donāt forget anyone that hasnāt voted for FT yet, letās make this the third year in a row!!
Done and done.
Also done and doneā¦ Lets not allow for all this craziness to hurt Freetradeās actual brand image!