Looking forward to your chart update : - )
Speaking of charts, have you all updated the Freetrade App tonight ?
Surprised that there hasnāt been an announcement by FT on social channels of reaching over 50,000 usersā¦
Any reason for this?
They must be waiting for 100,000
Weāre going quite fast now, so weāve blown past that number. Weāll take the time to announce more meaningful milestones, e.g. when we reach a customer number in the hundreds of thousands.
Loving the use of the phrase āblownā in this context and excited to watch as the company grows and goes from strength to strength.
Anyone with a latest referral have a user number to share?
Was 52,492 for wife last friday. So thatās 2,000 new folks in 5 days or over 400 per day
As an investor it would be great to understand some detail around the marketing channels/strategy post the latest fundraising round.
Having said that, perhaps a public forum is not the best place to share such details.
ā I think they are doing this and itās awesome :
You should take extraordinary measures not just to acquire users, but also to make them happy. For as long as they could (which turned out to be surprisingly long), Wufoo sent each new user a hand-written thank you note. Your first users should feel that signing up with you was one of the best choices they ever made. And you in turn should be racking your brains to think of new ways to delight them.
ā¦
ā¦youāll find that delighting customers scales better than you expected. Partly because you can usually find ways to make anything scale more than you would have predicted, and partly because delighting customers will by then have permeated your culture.I have never once seen a startup lured down a blind alley by trying too hard to make their initial users happy.
ā¦Their standards for customer service have been set by the companies theyāve been customers of, which are mostly big ones. Tim Cook doesnāt send you a hand-written note after you buy a laptop. He canāt. But you can. Thatās one advantage of being small: you can provide a level of service no big company can. [6]
Once you realize that existing conventions are not the upper bound on user experience, itās interesting in a very pleasant way to think about how far you could go to delight your users.
My friend signed up two weeks ago. Did the deposit today. User 55,2xx.
I really love this thread and hope people keep updating with known numbers.
Based on that, it seems you donāt get a number until you top up. Interesting
Thatās is not correct as I got my user number as soon as I completed my sign up activities. May be in this specific case, (referred by @adavid) , the account was not opened due to additional requirements /checks until today.
Love that show!