Live Chat/Intercom not working

#1

I’m using a Pixel 2 XL running Android 9, 5th April 2019 security update. I’m unable to use Intercom, sending messages fails and the “Live Chat” screen just permanently shows “Something went wrong” - no matter how many times I hit Try Again it still fails.

I thought perhaps this might be caused by my usage of Blockada, but it persists even when disabled.

How can I debug this?

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(Emma (#20 😎)) #2

You tried deleting and reinstalling? Fixes a multitude of problems

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#3

Heh, that did indeed fix - despite the app being newly installed (given Android was just released), surprising :roll_eyes: Thanks

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(Emma (#20 😎)) #4

If my leg fell off I’d probably try delete and reinstall at this stage :stuck_out_tongue_closed_eyes:

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