Intercom chat not working

Hey guys, is anyone else having trouble with the Intercom chat app? It wont let me log in and so wont let me chat to Freetrade.
Anyone have any ideas on what i should do?

Are u plus user?

No, I am thinking about it but at the moment im only dipping my toes in and learning about trading, so i dodnt want to pay that monthly fee before i know what im doing. Could that be the problem?

I think intercom is reserved for plus users,
Try emailing


If your question isn’t account related the forum is a hive mind of good information.

1 Like

Chat is for Plus account holders.