This company has developed an innovative platform using artificial intelligence (AI) for conversational commerce meaning they are digitising communication between company and customers for phone calls and text messages. Gone are the days of press 1 for this or 2 for that or being on hold for hours. You will actually be able to have a conversation with someone you think is a human but in reality is just a bot.
Very useful for companies who spend a big portion of their earning on telecommunications for sales or customer support. Their pipeline has doubled in demand in the last few months. They also have staff members that helped set up Alexa for Amazon.