Is it just me or customer support is overwhelm at the moment? I got plus and need to renew my ISA.
No it is not just you, they are struggling currently. You can read more about it here - Customer Support update
Interested to hear thoughts on these ideas:
Agreed. I’m so confused why they don’t highlight which are plus stocks to Plus users. Can’t think of any logical reason.
Agree. As a plus user it would be useful to be able to see what you are getting and to be clear if something is a plus stock. I was wondering if I had just missed where it shows me but apparently not
Agree, I didn’t know GME was a Plus only stock until my friend told me. I can’t find any other easy way to check either
The only way I’ve found is searching the company on the stock list and seeing which account type they’re allocated to
It’s not up to date. None of the stocks from the last batch and some from the previous ones isn’t there but not end of the world.
I thought there was a Google Sheet with the list? Not sure if it’s still updated.
This looks like it’s up to date.
Being a new member here can someone tell me why some stocks are only for Plus members. Does this mean that research has been done on these particular stocks and given their potential they have been added to Plus therefore requiring a monthly fee to benefit from this? I don’t have a great deal of funds to invest but i would like to pick some of these stocks due to their price.
Tried to search on previous topics but could not find the answer.
Does anyone know what happens to limit orders, and buy orders placed whilst on Plus after you cancel.
Do they get wiped out, or do they stay until triggered?
Couple of questions about plus before I sign up for it
1 if I decide to cancel, it take it plus stocks I have bought can be sold?
2 does the app layout change to show plus only stocks or do I still have to search them individually?
The app layout remains the same, you get to choose between two shortcut icons though.
About the shares I don’t know the answer.
They claim to have a “dedicated support” but that’s not the experience I’ve had. When you go in the chat ir says they’re busy, and to send an email instead that could take up to 2 working days for them to get back to you. I’m still waiting though.
If you cancel, you keep whatever shares you’ve got, you can sell them any time you want, you just can’t buy more
As far as finding plus stocks, I actually find it more difficult as a plus member to find them, as the ‘plus’ icon disappears when you subscribe.
You can check on the universe spreadsheet to see if it’s a plus stock though - a bit of a hassle but it is an option.
Here is the link: Freetrade Investment Universe - Google Sheets
Apologies if this has already been asked.
I have a question regarding Buy/Sell orders. I know that the in app prices are delayed. Are my orders based upon what it shows in the app or the actuall up to date market price at that time?
It’s based on the live price. Use Google finance for UK stocks and yahoo for US stocks.