Weāve had some questions recently about how the rollout will work so I thought Iād take the chance to share some more detail on how the rollout of the iPhone app will work Please bear in mind that this plan may change - this is just what weāre anticipating at the moment.
Phase
Number of users
Who will have access in this phase
Super early testing
Up to 500, added in small batches of ~10
Weāll pick users with a wide range of devices, investing experience & a mix of demographics, from the āearly testerā list. Not everyone from that list will be in this phase - we just need a number of volunteers ready for a work-in-progress experience. In particular, weāll choose investors to be the very first users during this phase.
Early access
Up to 2,000, added in batches of ~100
The investors who earned early access in our R1 and R2 crowdfunding rounds. Some good news for round 2 investors who technically havenāt qualified for the early access reward: youāve waited long enough, and youāll be included in this group too
Top of the queue
Up to 6,000
Referrers and R3 investors who earned a queue jump
Working down the queue
50,000+
Everyone else, we love you, too!!
Iām sure that some of you have spotted this but just in case - around 6,000 people on the waiting list have referred at least one friend so far. So if you want to be one of the first to test the app & youāve not recommended Freetrade to anyone else yet, just one referral could bump you a long way up the list . Either way, youāll work your way to the top of the queue in the end.
When it comes to the speed of the rollout, weāll need to grow our customer support & brokerage operations teams to cope with a larger number of users using the app so this isnāt just dependent on getting the app working.
I can say with real honesty that the entire team wants to launch this as soon as possible. Weāre working tirelessly to get across the finish (start) line and we canāt wait to get your feedback. Not long now!
It would be helpful to give aproximate dates as to when are all of these stages going to happen.As far as I understand the super early round starts on the 18th of September and you will start adding people after that?
I hope everything goes quickly as I dont want to put any more money into my broker now as im waiting for your launch.
Thatās a good point. It might have been better to have written āOptimise our customer support & brokerage operationsā. This will become clearer as more people onboard, after which we can share more detail.
Iām an R2 investor (I donāt think I qualified for early access) but I currently sit at position 3,001.
I can see the table shows only up to 2,000 users though. The description says Iāll be included in this group but Iām technically out of range. Whatāll happen here?
The only reason why you are within 3000 in the queue is because referrers are technically sitting before you but will be prioritised only after the investorās such as yourself.
Bottom line - not to worry, you are absolutely part of the 2000 people regardless of the amount invested in Round 2 and your current position in the queue
Please bear in mind that this plan may change - this is just what weāre anticipating at the moment.
. Either way, youāll work your way to the top of the queue in the end.
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