Pending Orders

Bought BP shares at 9am this morning- order still says pending- can’t contact anyone to find out why 5 hours later order is still pending.
Very unsatisfactory

Have you tried cancelling it any trying again?

It will not let me cancel order?

Never had this happen before- lack of direct communication is terrible.
Emailed regarding this and get a reply saying we will be in contact within 3-5 days!

It happens sometimes. It will be triggered at the moment it should (instant if instant order). You’ll see it eventually, never been more than a couple of hours for me.
The gist is that it will likely resolve itself very shortly.

Ok, thanks

Order still pending after trading has closed - and no answers from Freetrade.
I’ll be closing account when this gets sorted