Pdw
26 January 2022 08:49
1
Just to bring some attention to the issue. I have flagged it but had no response from FT.
Myself and others have no working allocation information. Pretty much since a day or two after release
All seem to be android. Latest update of FT. Android 11.
Anyone had confirmation this is being looked into?
2 Likes
weenie
26 January 2022 10:25
2
Iโve got the same issue (Android). Logged it and did the usual uninstall, reinstall, clear data/cache but issue hasnโt gone away.
Now apparently raised with the wider team and they will let me know.
3 Likes
Savage87
(Emanuel Savage)
26 January 2022 13:16
3
Also have an android and having the same issue, unable to see my portfolio. Uninstalled/ installed and cleared cache date, and still experiencing issues.
1 Like
Pdw
26 January 2022 13:33
4
@Charlotte is this something you are aware of?
Charlotte
(Charlotte Leclerc)
26 January 2022 14:00
5
Hey @Pdw Iโll have a look into this for youโฆ
1 Like
Charlotte
(Charlotte Leclerc)
26 January 2022 14:09
6
Hey all, thanks for flagging this. Our engineers have created a fix and it should be rolled out to all users by next Monday.
4 Likes
weenie
31 January 2022 11:20
7
Has this been sorted for the people who had the issue? (just checking itโs not just me!)
1 Like
Pdw
31 January 2022 11:32
8
Mine seems to be working again now too
JimmyJ
31 January 2022 11:35
9
Whatever fix has been implemented seems to have broken mineโฆ
system
(system)
Closed
24 March 2023 06:09
11
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