Portfolio Allocation Error

Just to bring some attention to the issue. I have flagged it but had no response from FT.

Myself and others have no working allocation information. Pretty much since a day or two after release

All seem to be android. Latest update of FT. Android 11.

Anyone had confirmation this is being looked into?

2 Likes

Iโ€™ve got the same issue (Android). Logged it and did the usual uninstall, reinstall, clear data/cache but issue hasnโ€™t gone away.

Now apparently raised with the wider team and they will let me know.

3 Likes

Also have an android and having the same issue, unable to see my portfolio. Uninstalled/ installed and cleared cache date, and still experiencing issues.

1 Like

@Charlotte is this something you are aware of? :blush:

Hey @Pdw Iโ€™ll have a look into this for youโ€ฆ

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Hey all, thanks for flagging this. Our engineers have created a fix and it should be rolled out to all users by next Monday.

4 Likes

Has this been sorted for the people who had the issue? (just checking itโ€™s not just me!)

1 Like

Mine seems to be working again now too :blush:

Whatever fix has been implemented seems to have broken mineโ€ฆ

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