£1 verification keeps bouncing back, need to withdraw my money

hey traders, i need to withdraw cash from my account I’ve gone through the verification process of sending £1 to your account and it keeps bouncing back after a couple day (done this 3 times), also my name is different from my bank account name due to a name change via deed poll. I’ve tried to contact them on the app i just keep talking to the AI workers which are not helpful.

need urgent help I have a lot of money in that account.

If you search on this forum there are some contact emails somewhere.