I have sent the £1 via bank transfer using my linked bank account using the unique reference number provided, I keep getting asked to repeat this. Why won’t it let me withdraw when I’ve followed the instructions correctly? I seen another post regarding this issue from earlier in the month but I can’t seem to find it again. When I use the chat it just tells me they are too busy to talk - which I find shocking as I should be as equally valued as any other customer. Anyway, can someone help? I need this ongoing issue resolving ASAP.