Can't sell shares, orders stuck pending

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1

I have 30+ shares of GGB that I was swing trading, which has now hit my price target. However, I put a stop-loss order in which got stuck ā€˜Pendingā€™ a few days ago and has been stuck ever since. I tried to cancel it, but even that is now pending.

Iā€™ve also now tried to sell my shares with an instant and market order, as Iā€™ve hit my profit target, but it wonā€™t let me - it tells me I have ā€˜0-E8ā€™ shares available whenever I enter how many Iā€™d like to sell. My stop loss was never hit, so I still own all of the shares, I simply canā€™t sell them at all. This is a huge bug that is now costing me money. Freetrade havenā€™t replied to my query. Hoping someone on this forum has a workaround I can use???

2

If you are having issues with your trades you need to be speaking to the Freetrade support team asap.

3

Iā€™ve tried that, no response.

4

I canā€™t help, but whatā€™s a GGB?

5

Sorry, shouldā€™ve said ā€œshares of GGBā€. GGB is the ticker.

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6

You need to remove the stop loss first, you canā€™t sell them as theyā€™re ringfenced for the stop loss.

It should say 0 shares, thatā€™s a glitch, but just cancel the stop loss and itā€™ll work.

7

Hey, yeah this is usually what I encounter, however itā€™s the actual cancellation of the stop loss which is stuck ā€˜pendingā€™ now.

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