Can we please have an update on this? I am unable to invest this morning as a result of this. Advice so far is generic and suggests to try again in a few hours. This doesnât work for me, when trying to take advantage of a volatile period in the market.
Please advise ETA for resolution.
Yep, second this. Also, I now have a pending stop loss cancellation, which is stopping me from selling the stock. What happens if I incur a loss here? Unacceptable really - the lack of communication is shocking, especially when it is directly affecting peopleâs ability to sell.
Can we have an update ASAP, as well as clarification as to what will happen to losses incurred due to this issue?
Curiously enough, I am able to cancel limit sells no problem. But my limit Buy is pending.
If youâre trying to daytrade small volatility windows you probably want to look at a different product
Starting to agree. Still doesnt justify the poor service or communication.
Yes, the point isnât what is being traded, or how. The fact that this is directly affecting peopleâs ability to sell/buy, and that there is no communication apart from a very vague âuh, weâre looking into itâ, isnât good enough.
EDIT - Two hours since this thread was started, and not one word from Freetrade.
Well the service is perfectly good at what itâs intended for, a small period of downtime is pretty negligible for accessible free investing for all when their stance is buying and holding long term. Theyâve said in-app and on social media that theyâre aware and are fixing, Iâm not sure youâre going to see any better than this on another platform.
Just had a message saying it is resolved. It isnât.
Same here⌠Still pending.
Hi All,
Weâre aware of a delay in placing limit orders, which is due to an issue with our UK execution provider.
Sorry for the inconvenience, and weâll update you here when this is fixed.
Do you want a livestream of them typing away on keyboards fixing it? 
Lol 
Hi All,
Our UK execution partner has now resolved the issue causing their unplanned downtime.
Any UK limit orders placed, including stop losses, previously shown as âqueuedâ will be updated to the correct state shortly. You can check these in the limit orders folder on your Portfolio page.
Apologies again for any inconvenience caused and thanks for your patience 
I placed a limit order today and got a message about systems being down. I then cancelled the limit order. Both are showing as pending.
I have some shares to sell as there has been a price spike.
Are there any updates on this ? Unfortunately I could end up losing a lot of money today because of this problem.
Also, if a limit order is cancelled, and the cancellation is showing as pending. Is there a chance the order will still go through despite being pulled ?
Thanks,
Ian
I second this. I have a similar issue, being unable to cancel a stop loss, and therefore unable to sell a stock. Unacceptable, really.
If the order executes at a different price than you expect, how is that in the brokerâs favour? Freetrade doesnât gain anything from the value of your trade.
And to add to everything you have said, given my experience so far, Iâm not expecting to see any sort of response from Freetrade. Terrible customer service and does nothing to encourage confidence.
Hi All,
Weâre aware of a delay in placing limit orders, which is due to an issue with our UK execution provider.
Sorry for the inconvenience, and weâll update you here when this is fixed.
Repeating a vague message you originally posted nearly two hours ago, and still with no ETA, doesnât really help, does it?
Please ask your provider for a resolution time and share it with your customers. This is your responsibility to us.