Anyone else having trouble selling certain shares? One in particular has been unable to be sold (or bought, I believe) since at least 22nd December, maybe longer. Customer support is getting back to me, but only ever with sorry about that, it’s a technical problem, we can’t contact our partner etc. The share in question is £CHRG but they have said there are others too. I don’t necessarily want to sell my whole holding, but to disable any action for weeks on end and hold customers hostage like this is really unacceptable. I can’t be the only one if there are multiple problem shares?
There was an issue with a share where it was temporarily removed but they fixed it pretty quickly. Not heard of anyone being unable to sell due to technical issues at least not this long, certainly not on multiple stocks.
Interestingly the cost and charges document for CHRG also looks incorrect.
Yes, I get an error message when I try to sell - different to the message you get when your buy/sell is rejected. Really frustrating. The share price has increased but I feel really uneasy about having a large amount tied up in something I have no control over selling.
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Hi Liz,
Sorry for this experience. The team are looking into this for you now.
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Hi Liz,
You should be able to buy/sell this instrument now. Sorry again for this experience.
Let us know if any issues!
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Thanks, Viktor. Will give it a go tomorrow and let you know if the problem persists.
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