Change of bank account

Freetrade Chat 🔥
1

I’ve been trying to contact via email to change my bank account for the previous week and emails keep bouncing back

2

If you’ve sent multiple emails and they have been bounced then perhaps you are sending them to the wrong email address.

1 Like
3

I am not sending them to the wrong email address, I would like to invest more funds and am currently unable to as I need to change my bank account please assist me in doing this

4

I don’t work for Freetrade, but I am trying to help you.

If you don’t want to say what email address you are using, then there is very little more I can do for you.

Good luck.

5

I am using my registered email address and have sent to details@freetrade.io hello@freetrade.io and money@freetrade.io

6

Hi Natasha,

Sorry to hear this.

I have forwarded your query to the customer service team and someone will be in touch to look into this for you right away.

I’ll close this thread now :+1:t5:

7