Community Meetup: Crowdfunding special, Tuesday 13th September 2022, live in London + on Zoom. POST YOUR QUESTIONS HERE

Updated that now!

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:eagle::eyes: thanks @Big-g !! :pray:t4:

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My question would be, is there plans to sort out the tax rebate potential for the remaining 15% on US stocks for SIPPs?

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My question(s) relate to what is happening with dividend payments? They are now taking longer than ever (I currently have 5 waiting at least 7 days to be received) but are being paid by competitors such as Trading212 within 2 days.

Why is it now taking so much longer as it doesn’t appear to be an issue of the dividends being issued by the companies.

What is being done to implement a smoother and more efficient payout service?

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Thanks for the advance notice. :roll_eyes:

Same question as last year…

Adam did reply last time and say they wouldn’t get them in time for 21/22 as the Swedish ISK was a priority and I think he’s delivered that now. Please save me from my AJ Hell.

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Tickets are now sold out.

But we’ll stream it live, so stay tuned here for the Zoom link just before 7 PM on the night.

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Your HQ and registered address is a WeWork office ^^ :slight_smile: Keeping it light, eh.

Yep they have 2 floors of the building. Flexible workspace is very useful for early stage companies

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Sad I was too slow for tickets

Keep an eye out on here, last time there were a few returns.

Would be great if we could all submit questions and vote on them before the event

So we don’t spend valuable time about listening/talking on important but less urgent topics as diversity, iOS widget, r7 badges or stuff like that just to illustrate

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Please do, I’ll make sure we get the best questions to the panel. We’ll use :heart: To see the most popular. Ask away!

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Whats the recent delay in dividends this wasn’t a issue few months ago has something happened internally for the delay to happen?

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Links in with my question above if you wouldn’t mind liking it too - the more likes the more likely to appear and hopefully get answered:

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Hi @Schkempo, regarding dividend payment times.

We’re aware of a delay with some payouts recently, which we sincerely apologise for. On the whole, this isn’t reflective of the service we have and aim to offer in future and we are investigating ways to minimise/eradicate delays again in future.

Thanks for your patience again. If you do want to follow up with the team, drop us an email: hello@freetrade.io

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Absolutely, please do!

We have a lot of questions from replies to the shareholder letter and elsewhere, too, and would love to add questions from community members to the list.

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In hindsight do you regret choosing Sweden? Given that:

  • You now need ISK accounts before launch
  • The small waitlist of users (only 2-3k) from a relatively small pool of potential users
  • Slower than expected regulatory process
  • No other country uses Swedish Krona or speaks Swedish

If not, why does it still make sense?

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Thanks for the reply @Freetrade_Team - unless I’m mistaken this is a delay in Freetrade providing the payments then?

As for contacting support, I’ve tried numerous times with either a generic answer of how many working days payments are expected to be received in, or saying they haven’t been received by the company yet but will be allocated as soon as they are.

Assuming this second point of being allocated when received, I’m not sure how it can take 10 days for Freetrade to receive the payments from the company but other UK brokers receive it much more quickly - is there any explanation for this?

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Another question:

Is there any progress being made on the process for ‘complex’ investments, and is there a timeframe of when these will be available for purchase again?

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