I feel users of FT should be able to ask questions about the free share freely within the 90 days period. After all, it says within 90 days not on the 90th day. Let people ask questions freely might not be such a bad idea.
I’ve just had the team look into this. You aren’t currently on an annual subscription which was one of the eligibility criteria for this offer (you can see this here and it was in all of the comms we sent about this).
If you can switch to an annual subscription and then reach out to customer service to let them know, they’ll add you to the exceptions list and get your free share awarded.
Is the second round of this now up for paying Alex as I transferred two in across the different promotions?
Also, the marketing literature for the current offer on Facebook would be a little off-putting stating the free share is ‘usually’ paid within 90 days!
We’ve just paid the awards for the tax year end campaign that ended in April @Mattywallace. If you were expecting one from that campaign, can you double check you met the eligibility criteria (no withdrawals to dip below the minimum funding amount, annual subscription, etc).
There’s another campaign on at the moment which is different to this one though!
Hi Alex, I have rechecked and can see that I completed an ISA transfer in before the deadline above the minimum threshold and have not withdrew anything from the ISA. I have had a continued membership, could you ask someone to review please?