GIA total balance is wrong

Hi there,
the GIA total value on the app is quite clearly wrong in my case.

If I sum the Shares and the Treasury bills, there is some difference – the total balance displayed is lower by several hundreds of pounds. Nothing explains such a difference. Has anyone else noticed something similar?

Have you factored in currency changes? The pound has strengthened against the dollar recently for example, so any us investments would be worth less when comparing against the pound. If you bought £1000 of us shares on 19 September 2022 and there was no change in the share price, those same shares today would show as around £825 in British pounds.

(This is a very rough example, but just only to show how currency changes affect what you might see.

I’ve noticed similar discrepancies before. It could be due to a delay in updating or a syncing issue with the app. It might help to contact support for clarification and ensure all transactions are accounted for correctly.

Hi @puntofisso ,

Thanks for letting us know! If the issue is still unresolved and you’d like assistance, you can share your registered Freetrade email with me, and I can look into it internally for you. :slight_smile:

All the best,
Kandi