The badges or investor rewards?
Rewards
Has there been any news on getting the in-app badge for R6 (i.e not the forum badge), at all?
'The in-app badges have not yet been rolled out by the marketing team but with regards to the community flair I will get you passed to the marketing team to get this applied for you.
Please allow 2-3 days for a response.’
I had this email reply on the 17th August
Hi All,
Is there any update on the investor reward R6?
I haven’t received the “freetrade swag” or the R6 badge (forum)
Have you used the same email for the forum as you did for crowdcube?
Yep, same email, do you know if I can contact anyone for this?
Did you fill in the survey we were emailed in about November 2020 where you chose your swag? I think they lost the original list.
Yes, just checked, email received on the 25th Nov 2020 with the deadline on the 30th Nov…
Maybe something @Freetrade_Team can help with. Not sure who is active on the forum atm apart from him.
I’ve emailed support, and will update this thread when I get a response.
Hi Samlan, is there any update on this?
Thanks in advance
Best regards
Hi, quick one - I have also checked my profile and can’t seem to find the R6 badge. I am not 100% if I got the email for merch (might have) but just wanted to ask if there was any way if could get the badge or if I had to email someone etc.
You should get both badges, you can change which one is displayed in preferences
Yeah, no badge here either
Cool - don’t think I qualify for Founding or at least it does not show up. It’s ok
Just for some reference/info, I was also wondering when I might receive my R6 Investor Badge and kept checking my settings on the Forum but nothing seemed to make any difference, so I messaged Freetrade Customer Services on 3rd Sept and I received a reply from Sam on 25th Oct saying that my R6 Badge had been sorted And apologising for the delay.
Thanks for the update,
is the customer service in the forum or in the app?
Best regards
Pier80