Issues with topup. Where is my money?!

Hi. I have transferred money to my account few days ago and I’m still waiting to see the topup on my freetrade account. I’ve been trying to get in contact with pretty much every contact from freetrade but nobody is replying to my messages… Is it possible to get any help on this matter please? Its a little bit frustrating when you don’t get any answer… Thanks in advance

Please email