No matter what subject I try to raise through the live chat - it asks (bot response) that I email in instead - is live chat no longer being manned by humans? Thanks
Click through to this post to see what they are saying now about obtaining support by email:
Hi everyone
We are working through the backlog of customer enquiries, and we’re planning to respond to everyone soon.
To help answer your questions and provide you support you need faster as we scale, we’re introducing a more efficient way to provide customer support.
If you need help from now on, please contact one of the following emails:
Topic
Email
Deposits/withdrawals, moving cash between accounts
money@freetrade.io
ISA transfers
transferapps@freetrade.io
Change account deta…
Sorry ignore me, I was told that live chat is now a function for PLUS members only…