Open Banking relates to bank accounts only. Whatever else they are doing is not through Open Banking.
Hello Sam,
Iām on Android and it doesnāt work, just tried to top up just like in the video and itās the same as before this upgrade.
I assume itās a gradual roll out, everyone wonāt get it straight away. I think itāll be the same until you see an update from the app store. I donāt have the new service yet either.
Since itās a pretty substantial change to how you get money into Freetrade, and weāre no longer talking about small numbers of people, weāre rolling it out gradually.
If youāre on the latest version of the Android app, you should see it change by itself over the next few days.
Anyone else having an issue with the open banking top ups with a First Direct current account? Doesnāt work for me. Iām in discussion with FT Support and Iāve still got some Google Pay to fall back on for now, so not a major issue but it would be useful to know if itās just me or a general FT/FD issue. Thanks.
Yes, Iāve had problems with depositing from FD and money going missing, although Iām not sure itās a FD problem.
I posted about it hereā¦
https://community.freetrade.io/t/beta-testers/12039/332?u=caribo
Will more banks be added? Co-Op canāt be used within the app
Thanks Paul! Link doesnāt work for me tho?
Aah, okay⦠sorry itās a link to a closed discussion for beta testers.
When I tried to deposit I was presented with a screen instructing me to click an android icon in a browser window; but the icon didnāt exist. Exiting by pressing the back button stepped back through the deposit flow and returned me to the FT app. At this stage the deposit had been taken from FD, but was not recorded in the app⦠itās still.missingā¦
Apologies for this. We are ironing out kinks with different browsers on android.
If money has left your bank account it will be allocated to your balance. However, since itās a bank holiday, you wonāt see it on your freetrade account until tomorrow.
Thanks @jimmythompson.
I reported in app chat so you may want to check in with Troy if you havenāt alreadyā¦
Iāll look out the deposit arriving tomorrow
If itās any help I am using Firefox 79.0.5 (Build #2015758619
@jimmythompson It may be relevant that I also have āOpen links in appsā toggled ON in firefoxā¦
Hi @caribo - thanks for raising this.
It looks as if the Firefox browser header UI may have been updated to remove the Android icon previously used to open a link in an app - apologies for any confusion. Please could you confirm whether youāre able to use the browser settings > open in app option to redirect instead?
The deposit flow works as expected when choosing āOpen in appā from the menu and returns me to the freetrade app confirming the deposit.
I would expect to see a seamless transition back to the freetrade app. Anything less seems sub par to me.
Cheers
When can I expect this feature to be ārolled outā to me? (Iām on Android)
Just used this feature. Works really well - It feels much more secure when transferring funds. No more checking annoying reference codes and bank details.
Only improvement is reducing the time lag from completing the transfer and allocating the funds to your account. 3-4 hours feels like a long time⦠Is there a plan to remove or reduce this?
Glad to see youāre enjoying using the new feature @lucas .
Reducing the time to credit your open banking deposit is in our plans for the feature, yes. But first, weāre looking to increase the uptake versus the manual deposit so that weāve got accurate, up-front transactional data to work with.
Iāve topped up my account yesterday for the first time since June and I like the new integration, definitely an improvement from having to manually send money through. However next step needs to be instant transfer, which Iām sure you are working towards.