Add cash to your account in seconds
We know that waiting a couple of hours for your bank transfer to arrive was frustrating, so we’re very excited to share a brand new feature with you today.
Instant bank transfers have arrived.
You can now add cash to your account in seconds, with unlimited and free bank transfers, 24/7.
How do I use this feature?
If you’ve linked your bank account already, you don’t need to do anything. Next time you make a bank transfer to your Freetrade account, your cash will appear in your account instantly.
If you haven’t linked your bank account yet, simply tap on the ‘Instant bank transfer’ option when adding cash. Make sure to link your personal bank account for a smooth transaction because we can’t accept business accounts.
Please note that in some cases, it might take a few hours for your cash to arrive if you’re transferring money from your bank account for the first time.
What if your cash hasn’t appeared instantly?
Your money is always safe.
We’re unable to process your transfer instantly if:
- Your name on your bank account doesn’t match that on your Freetrade account
- You have used a non-linked bank account to make the transfer
- You haven’t included a reference number
- You’ve used a joint account
If you think this happened to you, and your cash hasn’t appeared in your account within a few hours, please email us at firstname.lastname@example.org and our team will sort this for you. If we don’t hear from you, we’ll return your cash transfer back to your bank account in 5-10 working days.
We hope you enjoy this new, faster way to add cash to your account.
When you invest, your capital is at risk. The value of your portfolio can go down as well as up and you may get back less than you invest.