I had just created my account today, but after leaving the app once, I was unable to log onto it again. Everytime I open the app now, it basically asks me to create a new account (code, name, adress,…).
As I have already transfered some money onto my account, I would really like for you to help me resolve this issue.
thanks for the info, @sb97 unfortunately that didn’t work for me ( Android phone )
I went through the account set up again so I could message support from the app, here was the advice given -
Uninstall/reinstall app, enter email which is accessible from device, click on magic link enter passcode to gain entry to account.
Tried that - didn’t work, I’m stuck on the welcome screen