So I recently made a freetrade account and deposited 30 pounds to test it out. Next time i opened the app it went back to the “Create a passcode” page. I thought it might be a bug and entered it anyway but then it started doing the whole new account process.
So I deleted the app and reinstalled it. Entered the email that I used for my old account and it went back to the same passcode page. I started to enter all my details anyway. Until I reached the page where you select the account type…as soon as i pressed continue, boom. Back to the “create a passcode” page. It’s not asking for my old passcode by the way. It is just asking me to create a new one with no evidence of my old account anywhere. It took the 30 pounds from my bank account btw. So everything’s linked and stuff. Any Ideas?