FHeys
(ArmagnacXO)
11 January 2023 10:46
#1
Good morning,
did anyone else receive this email from Capdesk:
“Hi Fred,
Please sign up to Capdesk and accept your shares issued to you by Freetrade Limited. This allows you to view and track your holdings on the platform.”
I am not sure if it’s spam or an actual platform to view Freetrade shares I bought in R5.
Thanks
Fred
Hi Fred
This is a legitimate email, more info below.
Hi all,
The e-mail is legitimate. We use Capdesk to manage shareholdings for our crowdfunding investors.
It appears that Capdesk updated their systems and this has caused some issues. It’s possible that these emails came as a result of this. We’ve contacted Capdesk to confirm.
Edit: when I logged into my account this morning, this message was displayed at the top. They also had a message about access being reported as slow/unavailable.
[image]
FHeys
(ArmagnacXO)
11 January 2023 10:53
#3
Hi Sam,
very good then, I will take a look.
Thanks
F
Melch248
(Melch Investor R5)
13 January 2023 19:15
#4
I made it to log into CapDesk and I can see my shares which is great.
I can see FT uses it to manage shareholdings of investors. However, from the point of view of the investor, what are we meant to use it for? I´ve been exploring my account and I cannot see anything else beyond the amount I invested.
1 Like