Withdrawal issue

Freetrade Chat 🔥
1

Hi, anyone else having cash withdrawal issues this morning. I’ve had £760 sitting since the missed Treasurys week and only trying to take £200 out
It trys to process then fails with a pop up window to try again.

2

Hi @Timek

Is the cash showing as settled/withdrawable in your account?

I’ll share your details with customer service to investigate.

Alex

3

Yes, £970.97 withdrawable. No unsettled cash.
I have messaged customer service

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4

Thanks. I haven’t seen that before. We’ll get someone to get back to you ASAP.

5

Thanks

6

@acamp its still not working. Since first attemp between 5am and 6 am. What is the lasted time so payment isnt delayed by a day?

7

@acamp its fixed now thank you.