Sorry to hear you’re experiencing issues funding your account. We’re super busy right now after a surge in new customers, but are making good progress in catching up on messages.
Usually, cash takes a couple of hours to arrive.
Very occasionally, and unfortunately, there can be a delay in cash reaching your account, for a variety of reasons. If it is delayed, please send us an in-app message and we’ll investigate and resolve this. Thanks.
If it helps, Apple Pay/Google Pay are instant.We can’t access your customer information here, so could you please send us an email at email@example.com, and we’ll check it out?
There may be a delay replying right now but we’ll check this out for you ASAP.