I downloaded the freetrade app, a week ago, and it still haven’t been able to open an account… provide all the right document and everything, does anyone else have the same problem?
Yea, I have, they told me it will take up to 5-7 days to check my IDs.
Maybe I m being a bit inpatient, but everyone seems to open their account instantly.
You probably don’t have much insight into this as a new customer but they’re on boarding over 1000 people a day and while this is done quickly it’s not quick enough when you’re keen.
Hold fire for a bit and you’ll be part of the FT gang in no time.
While you’re waiting and If you’re brand new to investing there are is a thread here that might be a good place to read - Ask your beginners questions here 🐣
I m sure they are busy as bees
Just not as easy to open as it seems
Yea, will def check it out
Thank you so much for joining Freetrade!
Our current timeframe for our friendly team to process your documents is 5-7 working days from the day you confirm your document upload.
Thank you for your patience whilst we experience high volumes
That Colin Furze dude on YouTube is to blame
Yea I guess I just have to be patient.
Lol no one is to be blame. Just being impatient.
Welcome back to the community forum @lindafreetrade
Same issue here. I don’t like having PII out where I’ve not got control over it with some vague promise.
I just want to find out how to delete the account and get confirmation that my PII has been removed.
There also seems to be no option for deleting a community account here either.
There’s more disappointment waiting for you… Just wait until you start buying and all you see is " the red bloodbath" that is inevitable … Good luck
My experience is that on the last day of the timeline set by the freetrade your account will be verified to operate it.