Anyway to contact FT other than chat or email

Freetrade Chat 🔥
1

Is there a way to speak to FT over phone.
My wife tried to contact FT for many months now.
Last message from her was around two months back, and she is waiting for reply.

She asked to close account after refunding some money. But there has been no reply after that and she still getting email everymonth about missing or failed subscription charge on her card.

I believe this can be resolved if she can speak to FT once and for all. It has taken over 6 months for the whole thing and still going on.As I’m the person that asked her to open this is causing lots of trouble to me.
Can anyone help?

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@acamp Alex is this something you could look into

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Not sure what is going on? They have not replied to my message I sent on 9th December!!!

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I tried a seance but it turns out they have to be actually dead not just dead to your needs!!!
Maybe this would describe there behaviour

  • Ignoring: The most common word for not listening, with a broad meaning
  • Disregarding: To not pay attention to something
  • Overlooking: To not notice something
  • Inattentive: To not be paying attention
  • Distracted: To be distracted from paying attention
  • Tuning out: To intentionally not pay attention
  • Apathetic: To feel bored or indifferent about something
    Oblivious: To not be aware of something, especially what is happening around you.

Honestly Freetrade just joking

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Hi @littlefinger ,

We’re sorry to hear that. I’ve sent you a DM for more details.

All the best,
Kandi

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Well, got a DM, I gave details, yet noone contacted lol. She probably has to contact FCA now.

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