App doesnt move past "creating account" screen

I input all my details, press continue and boom. It just stays on the purple “Creating Account” screen.

I’ve uninstalled and reinstalled the app several times and restarted my phone several times also.


I guess you can’t use the in app chat. @sampoullain might be able to direct you and if not drop an email to support, they are great.

Thankyou! I will email tomorrow/wait for a response from Sam. Whichever happens first.