Creating account for 24 hours

Hi everyone. I’m trying to create an account and it has been stuck on the “creating your account” screen all day and night. Can anyone help?

@MeghanB26 are you able to assist? Looks like a few people have had this issue.

I have the same issue! I’ve tried closing app + turning phone off and on. It flashes up a keypad quickly before showing the creating account screen.

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Victor stated earlier in a Sky news interview that they had jumped from 3000 av new members a day to 30,000 yesterday


Wow, a ten-fold increase. No wonder support is struggling to cope!