Iāve seen a couple of thread posts like this - effectively, Iād got all the way through, put in details, only for the app to revert back to the āCreating Accountā loading screen.
However, the problem is now that Iāve been told to either contact in-app chat or the hello@ email address. I just got 2 straight bouncebacks in a row from the email address saying that the mailbox couldnāt be found/is unable to receive mail, a reply on Twitter saying āwe canāt do this hereā, and because Iām stuck on the āCreating Accountā screen, have to reinstall the app to access the in-app chat via the Magic Link āget helpā page - which disappears and defaults back to the stuck loading page when I close it down.
Tl;dr, I have no way of getting any help on this! It feels a bit concerning having my personal information on an account I canāt get access to!
Please help!