Can’t sell or buy stocks, it won’t even load the latest price. Only happened few hours after the US market opened, was fine all day.
I’ve tried updating the app, switching internet connections.
Regards,
Spicy.
It’s working ok for me, I even bought some US stocks at 3:30 pm today. Not sure what to suggest other than what you’ve already tried, though… maybe completely turning off your phone and restarting it, too? Or talking to customer service:
Hi everyone
We are working through the backlog of customer enquiries, and we’re planning to respond to everyone soon.
To help answer your questions and provide you support you need faster as we scale, we’re introducing a more efficient way to provide customer support.
If you need help from now on, please contact one of the following emails:
Topic
Email
Deposits/withdrawals, moving cash between accounts
money@freetrade.io
ISA transfers
transferapps@freetrade.io
Change account deta…