App Suddenly Stopped Loading - Anyone?

Help šŸ‘‹
21

I have the same problem.

If you go into the discover tab and search for your holdings you can view their current position and the sell/buy options are there, I havenā€™t tried to use them though.

22

Awesome, thanks for the tip!

23

Same problem here. Android and i also own BHP

24

Thanks for flagging this, we have contacted our support team for an update. Weā€™ll keep you posted on any news. Please accept our apologies for any inconvenience.

3 Likes
25

Exactly the same for me. Spinning wheelā€¦ 100% in cash

26

Mine the same circle of doom, insight say all cash, but activity and account tabs fine

27

Iā€™ve had this problem since this morning also. I hold BHP

28

Hi everybody
My app after putting in pass code goes to portfolio but just gives me the circle of doom, insights tab now says ive no shares its all cash, activity tab is fine and so is account tab
Anyone having the same problem today 7th june

29
30

Hi Smaj46ā€¦ Yes weā€™re all in the same boat. Seems to be an issue for Android users who were holding BHP shares - Something to do with the Woodside Petroleum merger. Tech support are aware.

31

Mine is working again

32

Just checked. Me too! :+1:

33

Thanks Matt. Was just about to message to check itā€™s working again.

Glad this one is resolved and apologies again for the inconvenience.

If anyone is still having issues, please let me know.

4 Likes
34

Same, mineā€™s working now too!

35

Also, I must have missed the announcement of the ā€˜Analyst Recommendationsā€™ being added to the app but looking mostly good for my new shares :smiley:

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2 Likes
36

I have experienced no issues on ios 15.5 today all seemed as normal.

37

Hi the new Analyst recommendations are not working on Apple devices, they flash up then disappear again, or is there something in the settings I need to change. Thanks Dave

38

Have you updated you app, I had to do it manually in the App Store

39

Hi Neil, yes I updated my app because I saw the above screen shot but it only flashes up for a second then disappears again on my iPad and nothing on my iPhone. It maybe a setting I need to change but I donā€™t know where it is. Regards Dave

40

Have you force closed the app (swipe up / double click home)?

Itā€™s being rolled out so Iā€™m guessing the engineers are watching closely when it doesnā€™t work.