Cash withdrawal query

Is anyone having the same issue, you can put money in but you can’t take money out. Every time I try it just says unexpected error. I have contacted the support team who have not been able to support me at all.

restart the app, Verify your account, have full reception? this is the extent of their support. And despite doing all this they are literally just ignoring me now.

There is a pinned post with email addresses to contact support. They’re going through a large backlog due to a large increase in their user base. I appreciate that it sucks, but they’re “literally” ignoring most people right now. Patience and searching prior to posting is the key.

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Thank you appreciate your note :slight_smile:

I am experiencing same problem. I can see my cash in my acc. but withdraw page shows 0.0 available cash. It is annoying…