Deposit not worked. No response

[Rossl (Ross)]

Hello
Have deposited funds yesterday, messaged a few times no response

[szb (Sergey)]

Customer support

As has been posted by in this forum, they’re overwhelmed by a rush of new users. They’re getting on top of it now, so it shouldn’t be tooooo long until things return to normal. In the nicest possible way, they’re not going to sit around waiting for your reply. There are hundreds of requests (I’d imagine thousands) with which to deal and a new reply likely goes to the back of the queue. Be patient. Additionally, your forum account isn’t linked to your account. Thus, askin…

[PlanB]

Hi,

Similar scenario here, but also I have requested to sell some shares and it has come back refused.

Any reason why this would be?

I thought that the buying and selling was automated, is this not correct?

[szb (Sergey)]

Dealing with (order) rejection. Today, we want to focus on one of the… | by Freetrade Team | Freetrade Blog