AdamL
5 March 2021 22:43
2
Hi everyone
We are working through the backlog of customer enquiries, and we’re planning to respond to everyone soon.
To help answer your questions and provide you support you need faster as we scale, we’re introducing a more efficient way to provide customer support.
If you need help from now on, please contact one of the following emails:
Topic
Email
Deposits/withdrawals, moving cash between accounts
money@freetrade.io
ISA transfers
transferapps@freetrade.io
Change account deta…
You’ll want to email the money@ email address. They will have your money but first time around have to match it up manually. After that it should take 0.5-4 hours.