Thanks @rehpot - An instrument is deemed complex if it has one or many of characterstics such as - uses derivatives, has high entry and exit fee, is illiquid, has a target market of advanced customers etc.
The regs on this are not very straightforward which means we need to detail things, set up the correct processes out so that we’re being fair to our customers and prevent harm to them.
I know our competitors do have these rudimentary tests but tbh they’re just built to tick the reg boxes and not to get the best outcome for their customers. We want to do a better job.
Please stay tuned - We will solve for this sooner than you think!