Freetrade app - global issue with cloud partner

That shot back up… fastly.

Thank you, thank you. I’m here all week.

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Is anyone having issues with mega slow 4G WiFi. Not sure if it’s connected with today’s internet issues or it’s a local problem to me.

I have been trying to contact through chat for over a week, emails keep bouncing back, it is the correct email address and from my registered email, check the email addresses is not a helpful response, I need assistance to change my bank account details urgently, this situation is totally unacceptable

Hi @Nat1971 which email address have you been using.

The best would be money@freetrade.io

I have used that one, as well as hello@freetrade.io and details@freetrade.io

Hi @sampoullain @Doyin I dont suppose you’re able to help @Nat1971 out - something seems to be going wrong.

:joy: :joy:

Yeah, it’s funny how the headline seems to offload the blame to the customer rather than them admitting fault for making a system where a single customer can bring down every other customer. At least Fastly seemed to address that themselves, but none of the news articles had that in the headline.

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