8 June 2021 10:19
Due to a global issue affecting our cloud provider, key functions within the Freetrade app may be unresponsive or experiencing delays.
You may find that recently placed orders are currently pending and that you’re unable to place new orders.
Unfortunately due to the nature of this issue, it may also impact adding or withdrawing cash to and from your account.
We’re in contact with our cloud partner about this situation and will send an update once we have any further information. Apologies for any inconvenience caused.
8 June 2021 10:21
8 June 2021 10:22
Thanks for letting us know, the only experience I have seen was a bad gateway request trying to get onto the community or main
freetrade.io site using my PC. That now seems to be working…
Hope you get it sorted quickly for us all, especially for the US market opening in a few hours.
Massive global outage
Markets: Everyone disliked that.
8 June 2021 10:23
I’ve noticed a few unusual bad gateway errors on different sites today. Might be something up with cloudflare/gcp/aws etc.?
EDIT: Fastly is down, might or might not be related to Freetrade issues.
Github and clubhouse are also having issues but none of the main providers are reporting statuses at the moment
8 June 2021 10:32
Bloomberg News, financial Times, New york times websites all down plus UK Government site
8 June 2021 10:39
Pop over here to get the status from Fastly… they got big issues
Fastly down 7% pre-market
Get the latest Fastly Inc (FSLY) real-time quote, historical performance, charts, and other financial information to help you make more informed trading and investment decisions.
8 June 2021 10:40
Reddit is down, how will i get my financial advice
8 June 2021 11:19
Our cloud provider has now resolved the widespread issue affecting a number of its customers, including Freetrade.
If you have recently placed an order, you should see a status update within the Activity feed shortly.
You should also be able to place orders and add and withdraw cash as normal.
Apologies once again for any inconvenience caused by this and thank you for your patience.
I was expecting someone to post violently about how this unacceptable and what FT are going to do to ensure that their service never goes down again
8 June 2021 13:17
And someone demanding compensation as they couldn’t sell their AMC or GME shares.
8 June 2021 13:44
Why couldn’t Freetrade have created their own internet infrastructure to avoid this!? I AM SHOCKED AND SADDENED AND WILL SUE.
Free trade should think themselves lucky that GME and AMC didn’t hit $1 trillion during the downtime.
I would have been slightly peeved if that had happened.
8 June 2021 15:08
no such thing as bad press?