Trouble fetching prices right now

Help 👋
1

Please fix this

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2

Yup… can’t seem to place any orders. Very frustrating

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3

Me too can’t invest in anything this morning.

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4

I cant sell stocks as it wont fetch prices today. This is not good service

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5

Very frustrating

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7

Instant and Limit orders both the same

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8

Sent a message through chat, no reply yet

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9

Oh no :sob:

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10

This is most odd - I’ll reach out see if we can get an answer :ok_hand:t2:

Hold tight folks!

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11

Come on Freetrade :-1:t2:

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12

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Down detector reporting a big spike this morning for Google.

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14

Sounds like Freetrade use Google cloud but dont have any resiliency- should have used Azure and Amazon cloud as well to ensure the service.

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15

Only been on freetrade for 3 days and having to resort to using etoro to make a UK stock buy this morning. Hopefully this is just a horrible coincidence, but not great this morning, orders reflected, errors and then syncing but nothing.

But clearly seems to be an issue that at least has meet identified and they’ve got back to us here …hopefully an update on twitter

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16

Managed to sell something (I think) - cash not showing yet, nor the reduction in number of shares. Assume it will sort itself out once incident is resolved.

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17

Morning @paalston :wave: Welcome to the community - It would be so much better if you weren’t hear because of a fault!

I’ve been with freetrade for over 2 years and this is the first time I remember an outage of this scale outside of the GME madness.

Hopefully this will be resolved and there are some poor Google engineers sweating while this gets fixed.

On a side note are you able to share your user number? They’re generated sequentially and help the community track user sign up growth - there is no use for it in security or any other offical use. The thread has been going since 2018 and has hundreds of shares on it. Either way hope you keep coming back and find this a useful place to both share and read about investing.

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18

I bought some UK shares, US stocks are getting rejected :sweat_smile:

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19

US buys are queued, looking better now :smiley:

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20

Hello community

We’ve been having some technical issues regarding trades this morning but they are now resolved and all key functions are working as expected

Sorry for the inconvenience!

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