Hoping some of you here might be able to help, as it seems the Freetrade support is non existent at the moment. I created an account using someones free share link on Monday. In the “Top up to get a free share” section, I have completed US tax exemption information and now its stuck on “Top up & wait for your money”. However, I have topped up already and bought shares. In fact, I have topped up 3 times now and the process is still telling me to “Top up and wait for your money”
I have started a chat with support, which told me “they would be back in 30 minutes” (that was on Monday morning). I have also sent an email to hello@ … but still nothing from them.
Is this common in the app, for the free shares not to work?