Wonāt even let me invest. Keeps taking me to the investor questionnaire page, but telling me I completed it, bouncing me back to the main page.
To be honest, I have only done this via the app. There is a Portfolio tab with a simple rejection. Furthermore, Crowdcube will communicate with you later and you will have a chance to cancel/amend your invesmtnet with email instructions provided.
Edit: and what @Alderms said
My confirmation email was immediate. Hope you get yours soon!
Done, and you were correct - app worked right away. Iāve closed the web page so lets see if Iāve doubled up my investment
It keeps crashing for me as well but I finally managed to put down the amount I want to invest and now itās taking me through loads of questions (stuck on the 2nd set).
Does anyone know if my pledge amount is āheldā until Iāve managed to put it through? Or is it a bit like eBay where if itās in your basket and someone else buys it before youāve put your payment through Youāve missed out? Cause if itās the latter then damn that really sucks.
You could also try the Crowdcube app. Despite the site crashing, the app still works (for me at least). Good luck!
Hah, now have a string of confirmation emails!
Still waiting for my payment to go through. This is terrible, not what I expected at all. Had to refresh multiple times god knows if its gone through or gone through multiple times. Not happy!
How do you get to Freetrade via the app? Whenever I click on āopen appā via the website it just gives me the option to browse and not search or it doesnāt take me directly to the page which is why Iām trying via the site. The app is uselessā¦
Edit: nevermind, I refreshed it and Freetrade is now showing on there. Iāve now selected my pledge amount, tried clicking āinvestā and āApple payā, it does faceID but nothing happensā¦
Payment isnāt taken immediately.
Canāt get in
Starting to reach for a sledge hammer
Totally agree. Lesson for freetrade for next time perhaps - 20 mins is just too pressured. Nice to see there is demand but I donāt like the pressure to invest early, which crashes crowdcube and gets everyone annoyed, thereās no need for it really when there is this much demand. People should have time to read docs, reflect, and then invest, without too much pressure on them to do so quickly. If necessary cap the round for initial investors then let new investors in.
I still donāt have access to Restricted Documents, but itās looking like I wonāt have before it passes the EIS threshold anyway, so Iām glad I invested early but really these should be released first, not on a case by case basis.
Lessons for crowcube - really they need to get their infrastructure up to scratch for popular rounds. Particularly galling that they charged a fee this time, but the infrastructure theyāre trying to charge for doesnāt work. There are lots of simple possibilities to make it performant, from cut down lightweight pages for raises without customisation per user to refreshing just the gauge automatically every few seconds for those following along. Iāll bet half their traffic is people who have already invested just refreshing out of curiosity and to see if it breaks.
Really hoping for the next round Freetrade brings the crowdfunding in-house into the app, and has a prospectus and a much higher cap to prevent FOMO. It worked really well for Monzo and I suspect would lead to even higher investment.
I was able to cancel the additionally investment attempts which had gone because of the gateway errors through the App and it was quick.
Neither the app or website work for me, how frustrating.
Despite the crashes the £2million EIS limit has almost gone. People who are planning on investing in lunch break will miss out on the EIS.
I also received a push notification from the app, telling me Freetrade is live. Maybe it was because I had invested in previous rounds as well?
Hi, how do you know itās 86p?
This is ridiculous. Iāve been trying to invest since 11:45! Iāve gotten to the payment screen twice, but clicking the button does nothing, and I canāt refresh to send it again because itās an AJAX request!
Now iām getting āyou do not have the required scope to access this resourceā on the appā¦
Iāve tried multiple times and now my crowdcde account has been suspended