You seem to be a touch cynical in your posts that I read. āA gangā of investors is exactly what they need. Itās real people, showing their sympathy and support for Freetrade and their attempts to rectify this forced hand.
Isnāt that the exact intention of crowdfunding? Turning customers into ambassadors who will fight to defend the companyās integrity where appropriate. Confused as to how this wouldnāt make sense to you as an investorā¦
Hey twitter folks
Letās backup @adam on this thread:
Trust Pilot rating holding up quite well at 3.8 (T212 3.1 & eToro 1.7 for context)
Latest reviews have brought it down as you can imagine. Will take a while for this to filter out.
In the meantime it needs some love from long term satisfied users on hereā¦
I love you @fnery
The review scores will take a beating from hysterical users for sure.
But the communication and transparency from FT was very good.
This incident is 100% recoverable, especially if they have a contingency in place for Monday.
I think it would be a nice gesture to refund the customers who paid for plus and never got to buy their shares. @adam @Viktor
They said they will do that, which is the correct action of course. It will pay in the long term.
They will work it out. Give them time. 
Yes, Viktor pretty much confirmed this right away in his initial post. Not just after customers asked about it. Freetrade is class like that.
Iām not not giving them time. 
just saying I donāt care how long they take
No matter what happens this has been absolutely astronomical for Freetrades growth 
A free month or their money back should be an option.
Anyone have the latest number? Are we at 500k customers yet?
Asking the important questions 
It would be amazing to have a contingency in place before US opens on Monday.
Just announced on Twitter that the January subscription will be refunded. Which is the most sensible option. Keeps people on Plus and shows that FT are fair.
CurrencyCloud/Barclays more or less confirmed.
The most annoying thing must be the lack of notice for throttling orders from Barclays. Typical behavior from a big corporation.
Without question. Just allow some time for our engineering team get it done in bulk. It will take a number of days.
Will be interesting to see what FTās go forward position is for this. Ideally dual source and some guarantees that the shitshow we had to deal with today cannot ever be repeated. Ever!
First of all. Who has any user numbers from today @viktor, nice one