Hi is it just me being dim or am I missing a start new chat button 
blaming lack of sleep but can’t find it
Sorry I can’t replicate that screen to help.
Did you select messages and try in there?
Hi click account info at top right then contact us
have sent messages before so maybe changed after an update?
Very strange
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I still have a send message button on that screen
Any update on the missing send message button? Is this an app bug?