Invest by Freetrade: the upgrade has begun

Not upgraded due to a processing delay :joy: grrr

Got the same message this morning, hopefully weā€™ll get there this weekend :thinking:

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No upgrade, no message :(.

Havenā€™t received a message eitherā€¦ looks like it will be another weekā€¦

While Iā€™m in no particular rush, I do think it would be better not to say this week if itā€™s not going to be this week.

Missing deadlines and then missing them again the following week isnā€™t a good look. would have been better to say over the next month

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I have not been migrated over yet either, or if I have then not alerted about it. It could still happen this week. Think it was happening out of trading hours ( could be wrong though ).

On the plus side being one of the final people to migrate over means we have less chance of running into issues.

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hi any update on the new stocks being added?

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My account was migrated this week and I didnā€™t receive any notifications. Raised a query with Support and they confirmedā€¦

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Hope my account is still to be migrated because thereā€™s a small bug which has been irritating me for months that I was hoping a new system could resolve.

Hi everyone, hereā€™s an update.

The vast majority of customers have now been upgraded.

If you received a message about an upgrade over the last few weeks, we were intending to upgrade you, but werenā€™t able to do so due to activity (e.g. queued orders, withdrawals, and more) making the upgrade a bit more complex to do.

We are now upgrading all remaining accounts!

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What is a restricted upgrade? How does it affect the account being upgraded?

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Me too. I spoke too soon. No drama tho

:eyes:

Itā€™s like Blur / Oasis again but for brokers ( ask your dad ). I see Viktor as Damon and Ivan as Liam.

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Iā€™m a Freetrade R5 investor and user where my first ever investment was with Freetrade. I love the app and the community however there has been a decline in transparency lately where the cracks and pressure are showing within the company.

As a user I would appreciate and be more understanding if there were proper time frames to feature releases and changes rather than ā€œsoonā€, ā€œnear futureā€, etc. This, to me, doesnā€™t inspire confidence in the company given the lack of deliveries and excuses lately.

Regardless of how much I love the brand, Iā€™ve already bought stocks on a different platform which serves my needs. The promises of the new batch of stocks and fractions being around the corner is rather disappointing for me as a customer and as an investor. I would rather be told it takes 6 months and you deliver in 4. Thatā€™s my 2 cents anyway.

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This is new; my account has no recent activity, im only chopping on my invested funds for month now, and nothing recently. If you count login in to account 5-8 times a day than Yes Iā€™m a culpritā€¦
Freetrade should expect unforeseen issues, with their deadlines and need more practical safety margin when issuing such promises.

So anyone been upgrade this weekend as promised?

I think I have been upgraded this week but I did not receive any message in the app. I bought some shares on Friday and the basic order went through at 15:00 and 15:01. Never happen this fast before. So I suppose I am on the new platform.

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not yet, hoping tonight

Nothing yet nor no communication.

I get itā€™s the weekend, but donā€™t then say itā€™ll happen over the weekend :man_shrugging:.

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I think youā€™ll find youā€™ve been upgraded over the weekend. I went on live chat this morning and was told Iā€™ve been upgraded now :grinning:notification has just arrived :+1:t3:

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