iOS FreeTrade app 3.2.5 doesn't save login

Help 👋
1

This has happaned on a number of occasion and is very random when it does happen.

I login to the app via magic email, set up a PIN and allow Touch ID.

I close the app (without logging out) just by Home button on iPhone.

When I go back in I am randomly confronted by one of two things:

  1. I have to use touch ID to access the app (all good)
  2. I have to enter my email address and repeat the magicmail and PIN process.

I’m not doing anything different each time. :man_shrugging:t5:

2

erm, is this Help section of forum even monitored??

3

Hi there :wave:

Thanks for flagging this with us!

We’re aware of a bug affecting iOS users being logged out right now, so sorry you’ve been affected by this. We are working to get this sorted at the moment.

If you could drop us a message on chat or email hello@freetrade.io we can get this logged and also let you know once it has been fixed :blush:

1 Like
4

Is there any update on this fix?