Not receiving e-mail from Android app


#1

Hi,
I’ve recieved the “Your access to Freetrade” e-mail inviting me to download the Android waitlist app.
Upon downloading the app I enter my e-mail address when prompted, using the same address to which I recieved the aforementioned e-mail.
I get to the “Check your e-mail” screen… but the e-mail never seems to arrive.
Any idea what the problem could be?
Thanks!


(Alex Sherwood) #2

Sorry about that, could you please send us a message the live chat on the website so that we can look into this for you?


#3

Oh how embarrassing… The e-mails were in my spam folder… Appologies!


(Rob) #4

:rofl: Love your honesty. In today’s world I imagine most people would have just let someone else investigate rather than admit to making a mistake. My hat is off.